Delivery and Returns

Shipping Options

 

We use Royal Mail to ship our chocolate. On a tracked service.

48 hour Tracked Service

Letterbox - £3.99

Small Parcel - £4.99

(Free shipping over £45)

Your Chocolate should be with you between 2-5 Business days from dispatch.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item. We are not responsible for any damage incurred to your order after it has dispatched. However we may still be able to help, please email:

cocoaconsciousUK@gmail.com

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Where do you ship?

We ship anywhere in the UK, Northern Ireland and the Channel Islands.

 

Returns and Exchanges

​​We only offer returns in exceptional circumstances. If you have received the wrong product please email us - cocoaconsciousuk@gmail.com. We take a lot of care in packaging our chocolate, we are not responsible for any damage to parcels once they are dispatched.